FAQ's - HEMA Navigator (4.3")
Having trouble with your Hema Navigator? Read through the FAQ section as many questions have already been asked and answered.
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General Hema Navigator Questions
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Q: Who do I contact for support?
A: Contact the retailer the purchase was made from.
Q. Where can I purchase the Hema Navigator from?
A. Visit our dealers section Here
Q. What is the warranty for the Hema Navigator?
A. The warranty is one year (twelve months).
Q. What is the largest MicroSD Card the Navigator supports?
A. 16gb SanDisk and Kingston SD cards have been tested successfully on the Hema Navigator.
Q. When I tap the screen on the Hema navigator the alignment is out and it registers the tap in the incorrect position. How do I fix this issue?
A. To overcome this issue, on the main menu of your Hema Navigator, select tools, the green next page arrow, then press system and finally press the calibrate button. Simply follow the directions on screen from this point. Street Navigation Questions (Route 66)
Q. I can't find an address I am certain exists.
A. Route 66's street navigation uses a search engine to find address. The most convenient and accurate way to find an address is NUMBER, SPACE, First 3 letters of the street, SPACE, First 3 letters of the suburb. The Hema Navigator will find a number of matches for that address (if there is more than 1). Select the appropriate address and press tick. You do not need to enter the road type, such as st, street, rd, road, ave, crt, way etc.
Q. My time is incorrect in Route 66, how do I set the correct time?
A. To set the time go to the main menu, scroll down and press settings. Then select the Date & Time button. Set the correct Time Zone, Date and Time settings. Note: You can also press the Synchronise with GPS button at the bottom of that screen to get the time.
Q. My Hema Navigator came with a Route 66 DVD, do I need to use this DVD?
A. To operate the Hema Navigator there is no need to install any software. For update purposes you only need to install active sync which can be downloaded Here
Q. How do I update & download extra information for Route 66 Street navigation software?
A. To update route 66 you will need to connect your Hema Navigator to a computer with ActiveSync and an internet connection. If your computer doesn’t have active sync you can download it Here. Once you are connected to your computer and synchronised, go to the main menu, press the Extras button. From here you can either press update or download any extra items such as you Maps, Traffic information, cameras, Weather, Voices, Colour Schemes and Travel guides. Off-Road GPS Questions (OziExplorer & Memory Map).
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Off Road Navigation Questions
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Q. How do I load more maps on to my unit?
A. Visit our product manuals section
Here for a how to guide on loading additional OziExplorer maps or Memory Map maps.
Q. What maps are included in the Hema Navigator?
A. The Hema Navigator includes the Australia 4WD raster map collection, the complete GeoScience 1:250,000 covering all of Australia. Visit
Here for a complete list of the maps and map coverage illustrations.
Q. How do I place a Waypoint?
A. Download our basic user guide of operation
Here to see how to place a waypoint.
Q. How do I place a Route?
A. Download our basic user guide of operation
Here to see how to place a waypoint.
Q. Where is this Memory Map application on the unit I hear about?
A. On the main screen when you turn the unit on, press the tools button, than press the Mem.Map icon.
Q. What datum’s and position formats does the navigator support?
A. The Hema Navigator supports most datum formats. ie. UTM, Deg, Min, Sec etc.
FAQ's - HEMA Navigator (4.3")
Having trouble with your Hema Navigator? Read through the FAQ section as many questions have already been asked and answered.
|
General Hema Navigator Questions
|
Q: Who do I contact for support?
A: Contact the retailer the purchase was made from.
Q. Where can I purchase the Hema Navigator from?
A. Visit our dealers section Here
Q. What is the warranty for the Hema Navigator?
A. The warranty is one year (twelve months).
Q. What is the largest MicroSD Card the Navigator supports?
A. 16gb SanDisk and Kingston SD cards have been tested successfully on the Hema Navigator.
Q. When I tap the screen on the Hema navigator the alignment is out and it registers the tap in the incorrect position. How do I fix this issue?
A. To overcome this issue, on the main menu of your Hema Navigator, select tools, the green next page arrow, then press system and finally press the calibrate button. Simply follow the directions on screen from this point. Street Navigation Questions (Route 66)
Q. I can't find an address I am certain exists.
A. Route 66's street navigation uses a search engine to find address. The most convenient and accurate way to find an address is NUMBER, SPACE, First 3 letters of the street, SPACE, First 3 letters of the suburb. The Hema Navigator will find a number of matches for that address (if there is more than 1). Select the appropriate address and press tick. You do not need to enter the road type, such as st, street, rd, road, ave, crt, way etc.
Q. My time is incorrect in Route 66, how do I set the correct time?
A. To set the time go to the main menu, scroll down and press settings. Then select the Date & Time button. Set the correct Time Zone, Date and Time settings. Note: You can also press the Synchronise with GPS button at the bottom of that screen to get the time.
Q. My Hema Navigator came with a Route 66 DVD, do I need to use this DVD?
A. To operate the Hema Navigator there is no need to install any software. For update purposes you only need to install active sync which can be downloaded Here
Q. How do I update & download extra information for Route 66 Street navigation software?
A. To update route 66 you will need to connect your Hema Navigator to a computer with ActiveSync and an internet connection. If your computer doesn’t have active sync you can download it Here. Once you are connected to your computer and synchronised, go to the main menu, press the Extras button. From here you can either press update or download any extra items such as you Maps, Traffic information, cameras, Weather, Voices, Colour Schemes and Travel guides. Off-Road GPS Questions (OziExplorer & Memory Map).
|
Off Road Navigation Questions
|
Q. How do I load more maps on to my unit?
A. Visit our product manuals section
Here for a how to guide on loading additional OziExplorer maps or Memory Map maps.
Q. What maps are included in the Hema Navigator?
A. The Hema Navigator includes the Australia 4WD raster map collection, the complete GeoScience 1:250,000 covering all of Australia. Visit
Here for a complete list of the maps and map coverage illustrations.
Q. How do I place a Waypoint?
A. Download our basic user guide of operation
Here to see how to place a waypoint.
Q. How do I place a Route?
A. Download our basic user guide of operation
Here to see how to place a waypoint.
Q. Where is this Memory Map application on the unit I hear about?
A. On the main screen when you turn the unit on, press the tools button, than press the Mem.Map icon.
Q. What datum’s and position formats does the navigator support?
A. The Hema Navigator supports most datum formats. ie. UTM, Deg, Min, Sec etc.